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Terms and Conditions

Last update: January 17, 2026

These Terms govern your use of Draft services, including ordering, billing, content processing, and dispute resolution.

Draft Terms and Conditions

These Terms and Conditions ("Terms") are a binding agreement between Draft AI Company ("Draft," "we," "us," or "our") and the customer or user accepting these Terms ("Customer" or "you"). The Terms apply to the Draft services, including any related websites or applications (the "Services").

By creating an account, clicking to accept, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Order forms, statements of work, or other ordering documents ("Orders") are incorporated by reference. If there is a conflict, the order of precedence is: (1) Orders, (2) these Terms, and (3) policies such as the Privacy Policy.

Our Privacy Policy explains how we collect and use data. You can read it at draftcompany.ai/privacy.

Acceptance & Eligibility

You must be at least 18 years old (or the age of majority where you live) to use the Services. If you accept these Terms on behalf of an organization, you represent that you have the authority to bind that organization.

The Services are not intended for children under 13.

Services and Support

Draft provides CAD processing, project configuration, and related procurement workflows. We may improve or modify the Services from time to time, and we will provide reasonable notice when changes materially reduce functionality.

Support is provided as described in your Order or plan. We may offer onboarding, training, or support hours as part of an Order.

Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must promptly notify us of any unauthorized access or security incident.

Orders, Subscriptions & Billing

Subscriptions are invoiced in advance and auto-renew unless you cancel before the renewal date. We provide an annual renewal reminder at least 30 days before renewal. Prices do not include taxes, and you are responsible for applicable taxes unless you provide a valid exemption certificate.

TermDetails
Invoice payment termsNet 30 days from invoice date.
Non-payment cure period10 days after notice before suspension.
Annual renewal notice30 days before renewal.
No refundsFees are non-refundable except where required by law.

We may change pricing for future terms with prior notice. If you do not accept a change, you may cancel before renewal.

We do not charge interest or late fees on overdue amounts. For overdue payments, we will provide notice and a 10-day cure period. If payment is not received, we may suspend or terminate access to the Services until resolved.

Trials & Beta Features

We may offer trials, pilots, or beta features. Beta features are provided "as is" without warranties, may be changed or discontinued, and may be subject to different support levels. We are not liable for issues arising from beta features.

Customer Content & License

You own your CAD files, designs, and other materials you submit ("Customer Content"). You grant Draft a limited, non-exclusive license to host, store, process, transmit, and display Customer Content solely to provide the Services.

You represent that you have the rights to submit Customer Content and that it does not violate any law or third-party rights.

Outputs & Intellectual Property

You own the outputs generated for you by the Services ("Outputs"). Draft retains all rights to the Services, including software, workflows, and underlying models. Except for the limited license above, no rights are granted to Draft in your Customer Content.

AI Processing

Draft uses third-party AI providers only for inference to deliver core functionality. Draft does not train or fine-tune AI models on your Customer Content, and our provider agreements prohibit them from using your content to train or improve their models.

Acceptable Use

  • Do not use the Services for unlawful activities.
  • Do not upload content that infringes IP or privacy rights.
  • Do not reverse engineer, probe, or disrupt the Services.
  • Do not use the Services in violation of export control or sanctions laws.

Confidentiality

Each party may receive confidential information from the other. The receiving party will use reasonable care to protect confidential information and will only use it to perform under these Terms.

Data Security & Retention

We implement safeguards to protect data in transit and at rest. Our data handling practices are described in our Privacy Policy.

Account & profile data

Deleted within 90 days of account closure.

Project/CAD files

Retained indefinitely unless you request deletion.

Billing & transaction records

Retained for 7 years.

Security and access logs

Retained for 12 months.

Support communications

Retained for up to 3 years.

Marketing preferences

Retained until you opt out or close your account.

Publicity & Trademarks

You grant Draft no right to use your name, logo, or trademarks without your prior written consent.

Term, Suspension & Termination

These Terms start when you accept them and continue until terminated. We may suspend or terminate access immediately for security risks, legal compliance, or material violations.

For non-payment, we may suspend or terminate access after providing notice and any applicable cure period described in Orders, Subscriptions & Billing. After termination, you may request export of your Customer Content for up to 30 days.

Warranties & Disclaimers

THE SERVICES AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." DRAFT DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ARE RESPONSIBLE FOR VALIDATING OUTPUTS BEFORE USING THEM.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRAFT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. DRAFT'S TOTAL LIABILITY WILL NOT EXCEED THE FEES PAID BY CUSTOMER FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Indemnification

Customer will indemnify Draft for claims arising from Customer Content or misuse of the Services. Draft will indemnify Customer for claims that the Services infringe third-party intellectual property rights, subject to standard exclusions and conditions.

Compliance (Export/Sanctions)

You will not use the Services in violation of export control or sanctions laws, and you are responsible for determining whether your Customer Content is subject to export restrictions.

Dispute Resolution

These Terms are governed by Delaware law, excluding its conflict of laws rules. Any dispute will be resolved by binding arbitration under the AAA rules in Delaware, except either party may bring claims in small claims court if eligible. You agree to a class action waiver, meaning disputes will be resolved on an individual basis.

Changes to These Terms

We may update these Terms from time to time. The updated version will be effective when posted with a new "Last update" date. If changes are material, we will provide notice.

Notices & Contact

Notices to Draft must be sent to support@draftcompany.ai, or by mail to:

Draft AI Company131 Continental DrSuite 305Newark, Delaware 19713

For support questions, contact support@draftcompany.ai.